BOOKING & CANCELLATION POLICY
At La Bri Fitness, my goal is to provide personalized support while keeping scheduling and payment expectations clear for everyone.
By purchasing a class pack or enrolling in a personal training program, you acknowledge and agree to the applicable policies below.
MOMMY & ME PILATES classes
Class Pack Purchase
Payment is required at the time of purchase to reserve your class pack. Class-pack purchases are non-refundable.
8-Week Class Pack
Your class pack is valid for the duration of the 8-week cohort in which it was purchased.
All classes must be redeemed before the end of the 8-week cohort. Unused classes do not roll over into a future cohort and have no cash value.
Class Cancellations
24 hours or more before class:
Your payment will not be refunded, but you will receive a class credit that can be applied toward a future class within the current 8-week cohort, subject to availability.
Less than 24 hours before class:
The class is considered a late cancellation. No refund or class credit will be issued, and the class will be counted as used from your class pack.
No-show:
If you do not attend your scheduled class and do not cancel in advance, the class will be counted as used. No refund or class credit will be provided.
Class Cancellations by La Bri Fitness
If La Bri Fitness needs to cancel or reschedule a class, you will be notified as soon as possible. You will receive a class credit or an alternative makeup option.
PERSONAL TRAINING PROGRAMS
Enrollment & Payment
A personal training program begins once enrollment has been completed and the required monthly payment has been received.
Monthly payment is due prior to the start of training services. Training sessions will not begin until the applicable payment has been successfully processed.
For programs with recurring monthly payments, each monthly payment is due before the corresponding month's training services begin.
Program Commitment
By enrolling in a 3-month, 6-month, or 12-month program, you are committing to the selected program term. Your program length and payment schedule will be communicated to you before enrollment is finalized.
Training Session Cancellations
If you need to cancel or reschedule a personal training session, please provide at least 24 hours' notice.
Cancellations made with at least 24 hours' notice may be rescheduled, subject to availability.
Cancellations made less than 24 hours before the scheduled session, as well as no-shows, may result in the session being forfeited.
Monthly Payments
Monthly payments are required according to the payment schedule established at enrollment. Payments must be successfully processed before training services for that billing period begin.
If a payment is declined or otherwise unsuccessful, training services may be paused until the outstanding payment is resolved.
Program Expiration
Training services are provided during the selected program term. Any unused sessions must be used within the applicable program period unless otherwise agreed upon in writing.
Unused sessions do not automatically carry over beyond the end of the program term.
Changes or Cancellation of a Training Program
If you need to request a change or cancellation to your personal training program, please contact La Bri Fitness directly.
Any applicable cancellation, refund, or early-termination terms will be based on the agreement provided at enrollment.
La Bri Fitness Cancellations
If La Bri Fitness needs to cancel a scheduled training session, you will be notified as soon as possible and offered an appropriate rescheduling or makeup option.
LATE ARRIVAL
We understand that things come up. If you’re running late, please let us know when possible.
To help keep classes and training sessions running smoothly for everyone, sessions will generally end at their scheduled time. Arriving late may mean you have less time to participate, but we’ll make the most of the time we have together.
For safety reasons, if you arrive too late to participate comfortably or safely, we may need to count the session as used.
QUESTIONS?
If you have questions about your class pack, personal training program, payments, or scheduling, please contact La Bri Fitness before purchasing or enrolling.
By purchasing a class pack or enrolling in a personal training program, you confirm that you have read and agree to the applicable Booking & Cancellation Policy.